Get in touch
Do you have any questions for us or do you want to clear things up? Please don’t hesitate to call, mail or come in at the agency. You can find the answers on some general questions below on this page.
Phone
+31 (0)6 430 99 651
See below for more details per person.
Visit adress
Keienbergweg 63, 1101 GA Amsterdam
Pascale
Creative director
pascale@colourfoolagency.com
+31 6 513 75 558
Lutske
Senior Booker
luts@colourfoolagency.com
+31 6 43 09 96 51
Florine
Junior Booker
florine@colourfoolagency.com
+31 6 385 32 666
General questions:
What is meant by an option?
An option is a request from the client to Colourfool Agency to keep a certain date free for a possible booking agreement.
When should an option be confirmed?
The client can take an option on a booking agreement with the Artist. The option must be confirmed at least 24 hours before the date of booking. Option rights will automatically expire upon invalid confirmation.
What is meant by a booking?
A booking agreement is an agreement between the client and Colourfool Agency, about a job for one of Colourfool Agencies artists. The artist undertakes to provide some services on a particular date and the granting of publishing rights for a certain period to the client. The client undertakes to pay for the services provided to the Colourfool Agency for services rendered by the artist.
In summary: The booking agreement is established when a client commits with Colourfool Agency to arrange their artist to provide services or publishing rights for a certain amount of fee.
How can artists be booked?
It is possible to book our artists by day, by half a day or by hour. A half-day booking consists of 4 hours and must end at 13.00 or after 14.00.
What happens if the artist gets an option from another client on the same day?
When the artist gets an option from another client, the first optant is deemed to decide to book or not to book the artist.
Can the booking be canceled after confirmation?
A booking agreement can not be canceled free of charge. When the booking is canceled on the day of the contract, 100% of the standard rate will be charged. 50% of the standard rate is charged when the client has canceled regardless of the booking period prior to the booking.
I want to make a booking agreement that can only continue with certain weather conditions. If the weather is not as desired, can the booking be canceled free of charge?
Only when the customer clearly indicates which weather conditions are desired at the time of booking will not be charged when the booking does not continue due to the weather.
The booking is completed, but the purpose for the booking results has changed.
For another use of the results of the booking agreement, the client is obliged to mention this to the Colourfool Agency. In consultation, a new agreement may be possible.
What are the payment terms of Colourfool Agency?
The client must transact amount of the invoice to the account of Colourfool Agency within 30 days of the date specified on the invoice. The bank account number is: 52.72.68.003, and the invoice number must be mentioned.
For the preparations and executions of bookings, full travel costs are always included. In case of traveling by train this is the first class of the trip, in case of car transport the compensation is € 0.28 per KM.
What travel expenses are charged?
For half-day bookings outside Amsterdam, travel expenses are calculated on the basis of the hourly rate. Travel expenses are also charged for hourly bookings within Amsterdam.
For the preparations and executions of bookings, full travel costs are always included. In case of traveling by train this is the first class of the trip, in case of car transport the compensation is € 0.28 per KM.